How ice3bet Loyalty Points Work
Points accumulate on every action you take on our platform. When you place a wager on Liga 1 or Piala AFF matches, deposit via DANA or e-wallet, or play a live-dealer table, we credit points to your account. The rate varies by activity type — some games award more points per rupiah wagered than others — but every action counts.
We calculate points in real time. Log into your ice3bet account on your phone or desktop, and you'll see your current balance and recent transactions. There's no delay, no manual claim process. Points appear instantly after your activity settles.
Points never expire as long as your account remains active. We define active as at least one login or wager every 12 months. If your account goes dormant, we may reset your balance — but we'll notify you before that happens. You can always reactivate by logging in and placing a new wager.
Redemption is straightforward. Visit the Loyalty section in your account menu, browse available rewards, and claim the ones you want. Some rewards are instant (bonus credit to your account), while others (like VIP table access) activate immediately when you claim them.
Tier Progression and Exclusive Benefits
We organise loyalty into five tiers: Bronze, Silver, Gold, Platinum, and Diamond. You start at Bronze when you open your account. As you accumulate points, you advance to the next tier. Each tier unlocks new perks.
- Bronze: Standard account features, points accumulation, access to regular tournaments.
- Silver: our matching offer on selected deposits, priority email support, early access to seasonal promotions.
- Gold: our matching offer on deposits, dedicated support contact, invitations to exclusive live-dealer tables.
- Platinum: our matching offer on deposits, phone support, VIP tournament entries, birthday bonus.
- Diamond: our matching offer on deposits, personal account manager, highest withdrawal priority, custom tournament invitations.
Tier status resets annually on your account anniversary. We calculate your tier based on points earned in the past 12 months. If you reach Platinum in January and maintain that level through December, you'll start the new year at Platinum. If your points drop below the Platinum threshold, you'll drop to Gold — but you can climb back up by playing more.
Tier progression is transparent. We show you exactly how many points you need to reach the next level, and we update your progress in real time as you play.
Mobile Account Management and Notifications
Managing your loyalty account on mobile is central to our design. When you log into ice3bet via Android or iOS browser, your account dashboard displays your current tier, points balance, and available rewards. We sync this data across all your devices — phone, tablet, desktop — so your information is always current.
Push notifications keep you informed. We send alerts when you earn milestone rewards, when a new seasonal promotion launches, or when your tier is about to reset. You control notification frequency and topics in your account settings. If you prefer email-only updates, you can disable push notifications entirely.
Withdrawals from your loyalty account follow the same verification process as regular withdrawals. When you request a payout, we review your account for compliance, then process the transfer via your chosen payment method — mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or a bank virtual account (online payment, e-wallet, mobile banking, local payment). Processing windows vary by payment method and time of day, but we aim to complete most transfers within standard review periods.
Seasonal Promotions and Event Bonuses
Throughout the year, we run seasonal campaigns tied to major events. During Liga 1 season, Piala AFF tournaments, and holidays like Idul Fitri and Idul Adha, we offer bonus point multipliers, special tier challenges, and exclusive tournament entries. Loyalty members get early access to these promotions.
We announce upcoming campaigns in your account notifications and via email. You don't need to opt in — if you're a loyalty member, you're automatically eligible. Some promotions require a minimum tier (e.g., Platinum and above), but most are open to all members.
Key takeaways
- Points accumulate on every wager, deposit, and login — no manual claims needed.
- Five tiers unlock progressive benefits: bonus deposits, priority support, VIP table access, and personal account management.
- Mobile management is seamless: check your balance, claim rewards, and adjust notifications from your phone.
- Seasonal promotions during Liga 1, Piala AFF, and holidays offer bonus multipliers and exclusive tournaments.
- Tier status resets annually; you can climb back up by playing consistently.
Payment Integration and Withdrawal Priority
Loyalty tier affects your withdrawal priority. Diamond members get fastest processing; Bronze members experience standard review windows. All tiers use the same payment methods — online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts — but higher tiers move through our verification queue faster.
When you request a withdrawal, we confirm your identity, check your account history, and process the transfer. The time from request to completion depends on your payment method and our current verification load. We don't guarantee fixed processing times, but we prioritise loyalty members and communicate any delays transparently.
